Privacy Policy

1. Information we collect

• Personal details such as your name, email address, and company name (when you contact us or sign up for updates).
• Technical information such as IP address, browser type, and device information.
• Usage data collected through analytics tools (for example, Google Analytics).

2. How we use your information

• Respond to your enquiries and provide requested information.
• Improve our website, user experience, and service offering.
• Send updates about our products or services if you have opted in.

3. Legal basis for processing

We rely on legitimate interests (to improve our site and respond to enquiries) and consent (for marketing or sign-up forms).

4. Cookies

We use cookies and similar technologies to operate this website, remember your preferences, and — with your consent — measure how the site is used. Essential cookies are required for the site to work and cannot be switched off. You can accept all cookies, reject optional cookies, or choose categories in Cookie Settings, which appears when you first visit and remains available in the website footer. You can change your choice at any time, or control cookies through your browser settings.

5. Data storage and security

We take reasonable steps to protect personal data using secure servers and encryption where appropriate.

6. Data sharing

We do not sell personal information. Data may be processed by third-party providers who help operate our site (e.g., hosting, analytics, email delivery), under strict confidentiality agreements.

7. Your rights

You have the right to access, correct, or delete your personal data and to withdraw consent at any time. You can contact us at support@excentrics.co.uk. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) in the UK.

8. Contact

Excentrics Ltd, Email: support@excentrics.co.uk, Registered in England and Wales.